Долганский Андрей Иванович



General information

Долганский Андрей Иванович



Birthday: 14.08.1980

 
Residential area: Украина, Киев83

 
Language proficiency: English - fluent, Русский - fluent

 

Autobiography

Я работаю в области Информационные технологии/Интернет/Телеком
Моя профессия - IT Analyst

Professional experience

Current job

  • Gillette - IT Analyst (from august 2004-08-01 00:00:00.0)

    • Co-ordinates all projects relating to IT infrastructure and systems development
    • Identifying and Managing local IT-services suppliers, managing IT-services and equipment contracts, provide Regional IT Manager with planning and actual budget information.
    • Provides full support and maintenance for legacy business applications (SCALA ERP, Lotus Domino/Notes, etc.) as appropriate.
    • Managing IT infrastructure scope of works during office move
    • Drive Gillette/P&G infrastructure integration process
    • From March 2006 – responsible for St. Petersburg Manufacturing Center IT infrastructure support
    • Provide technical assistance for remote site (Moscow)

Previous jobs

  • P&G / HP - IT helpdesk, Site Support Team (2003-01-01 00:00:00.0 - 2004-08-01 00:00:00.0)

    • Overall IT-support. Lotus Domino and NetWare servers and phone station routine support.
    Act as a local security contact
    • Maintain high level of Service Level Agreement, escalate issues to 2nd support level
    • Co-ordinate external suppliers, track status of initiated IT purchases
    • Conduct IT coaching for new hires, manage end-users training program. Identify needs for new training programs. Creating guides and tips on software / technologies use

  • USAID EP3 project - IT-specialist (2001-08-01 00:00:00.0 - 2003-08-01 00:00:00.0)

    • Created project web-site http://www.vybory.com
    • IT infrastructure support, managing relations with Internet provider and PC hardware supplier
    • Developing software and DBs for internal use (Access, Delphi 4)
    • Graphical design and page layout for project materials, managing relations with publisher

  • Information technology in education laboratory - Programmer (1999-07-01 00:00:00.0 - 2001-05-01 00:00:00.0)

    • Co-ordinate developers team from 3 people
    • Develop software for educational materials CD (Delphi 4)
    • Administering LAN from 40+ PC

Education

University education

  • National Technical University of Ukraine "KPI", Computer System Analyst , Specialist, 2003-2003
  • National Technical University of Ukraine "KPI", Computer Science, Bachelor, 2001-2001

Training courses

  • Effective Customer focus, CBSD Moscow, Course completion, 2006
  • M2279: Planning, Implementing, and Maintaining a Microsoft Windows Active Directory Infrastructure, Techexpert, Course completion, 2006
  • CCNA: Cisco Certified Network Associate, Techexpert, Course completion, 2006
  • 070-294:Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure, VUE, Pass, 2006
  • Time management, InforManager, Course completion, 2005
  • Presentation Skills, InforManager, Course completion, 2005
  • Novell Netware 5 Administration, Kvazar-Micro, Course completion, 2004
  • Novell Netware 5 Advanced Administration, Kvazar-Micro, Course completion, 2004
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