Kirilkina Natalia

Language proficiency: English - fluent, French - can read professional literature, Украинский - can read professional literature
Autobiography
Моя профессия - HR Manager/Recruitment Manager/Training and Development Specialist/HR Generalist
Previous jobs
- EMG Professionals, Executive Search and Professional Recruitment company, Moscow - Key Account Manager/Head of Recruitment (12 subordinates) (2004-07-01 00:00:00.0 - 2006-07-01 00:00:00.0)
-Starting up of the new Branch office in Moscow
-Developing and implementing of the company's internal policies and procedures
-Selection, hiring, training and development of new personnel
-Developing the Orientation program and manuals for new employees
-Elaborating and introducing basic principles and standards of work with candidates and customers
-Leading, managing and inspiring of 4 recruitment groups (12 employees) to achieve the business goals
-Conducting of the assesment center for the company employees
-Creation of Training Programs and Individual Development Plans for employees
-Providing consultative leadership in the development, implementation and evaluation of the recruitment policies and practicies
-Ensuring that the recruitment groups meet and exceed the budgeted financial targets
-Searching and increasing the number of active customers (large multinational companies)
-Achieving above-plan business growth and results
-Meeting with key customers, potential customers to sell full range of staffing services, monitoring accounts for additional opportunities
-Creation and conclusion of contracts with customers
-Getting and discussing the job descriptions for top and middle-level of candidates with customers
-Setting up goals for the subordinates and managing execution of work on recruitment of specialists for the customers
-Selection and interviewing the candidates for top-level positions
-Achieving continuously improving levels of customer satisfaction and retention
-Coaching the staff in the resolution of complex customer issues
-Creating commercial proposals and selling other HR-related services for the customers
-Developing and implementing of various projects ("response to a new candidate", "generic up-dating", "modification of candidates' classification system" and others
-Conducting projects on outsourcing and leasing of personnel
-Provided salary surveys for the customer
-Managing the portfolio and optimizing of work on customers' orders
-Preparation of different reports for the company's management and customers - EMG Professionals, Saint-Petersburg - Key Account Manager, Senior Recruitment Specialist (2000-01-01 00:00:00.0 - 2004-07-01 00:00:00.0)
-Managing recruitment and executive search projects for the customers (large multinational and Russian companies)
-Selecting, interviewing and recruiting candidates according to the customers' orders
-Consulting the customers on various issues of HR management and preparing proposals
-Analyzing different opportunities for searching candidates, database management
-Holding special market research projects in consulting and recruitment
-Investigating Job market
-Conducting projects on outsourcing, leasing, salary surveys and mass recruitment
-Following up contracts and payments
-Participating in business develoment process
-Leading, managing and developing recruitment assistants
-Conducting of various trainings and performance reviews for the company's employees
-Gathering and processing of statistical data on the development dynamics
-Preparing invoices and repors for the customers
University education
- Saint-Petersburg State Academy of Culture, Information systems in social-cultural sphere/Referent-Translator in social-cultural sphere (English,French)Diploma, 1998
- Saint-Petersburg State University, Psychology/Psychologist.Teacher of Psychology, Diploma, 2001
Training courses
- Driving license exam, GAI, Category B, 2007
- English language test, Intensive, Advanced level, 2006
- Effective employee/Time Management Skills, Natalia Voss, Diploma, 2005
- Negotiations and Selling Skills, Concept, Diploma, 2004
- Predictive Index test, EMG Professionals, 2003
- Recruitment Skills, Concept, Diploma, 2003
- Problem Solving Skills, EMG Professionals, Diploma, 2003
- Selection&Interviewing Techniques, EMG Professionals, Diploma, 2003