Honcharenko Eduard Vladymyrovich



General information

Honcharenko Eduard Vladymyrovich



Birthday: 16.02.1978

 
Place of birth: Донецкая обл.

 
Residential area: Украина, Киев83
Citizenship: Украина

 
Language proficiency: English - can be interviewed, Украинский - fluent

 
Competencies: Management skills: organization of support work by small group’s resources, global IT projects implementation, interaction with State institutions, teaching and coaching skills, interpersonal interaction with any kinds of customers. Advanced technical skills: knowledge of HP Open View Service Desk, deep knowledge of PC (assembling, installation, testing, instability searching), LAN (installation, diagnostic and maintenance of cable systems, active and passive network devices, management of remote networks), Windows-based servers (administration, routing, RAS, DHCP1, VPN support). Advance knowledge in DOS, Win95/98/NT/2k/XP (fundamentals, theory, optimization, workarounds), Unix-based systems (power user), Local data and IS security, lost data restoration, MS Office applications. Blind-writing typing skills (Russian/English keyboard). Continue researches and scientific studying, author of 20 scientific publications. Creative, self-improvement, result- and team-oriented person.

 

Autobiography

Я работаю в области Информационные технологии/Banking systems
Моя профессия - Parametrization specialist (FlexCube)

Professional experience

Current job

  • EuroBank - Parametrisation Specialist (from june 2007-06-01 00:00:00.0, Киев)

    Banking systems parametrization (FlexCube, eBanking, PhoneBanking).

Previous jobs

  • Phillip Morris Ukraine - Customer Service Team Leader (2004-11-01 00:00:00.0 - 2007-06-01 00:00:00.0)

    Customer Service leadership at Kharkiv Tobacco Factory;
    Organization of end-user support(more than 1000 user’s at Kharkiv Tobacco Factory, within PMI and worldwide);
    Communication with international technical support services;
    Interaction with State institutions.

  • Ukrtelecom - System administrator (2000-07-01 00:00:00.0 - 2004-11-01 00:00:00.0)

    Local Area Network support (50 computers, 3 servers);
    Windows-based file-server and Internet-server support;
    Interaction with suppliers;
    End-user support.

  • Sumy State University - Chief operator (1996-09-01 00:00:00.0 - 2000-07-01 00:00:00.0)

    diagnostics and service of computer equipment(27 PCs);
    study process support;
    student’s and teacher’s consulting.

Education

University education

  • Sumy State University, Economic/nature management, PhD in Economic, 2004
  • Sumy State University, physic-technical/technical literature translator (eng.)additional diploma, 2000
  • Sumy State University, physic-technical/system's automatization, specialist, 2000

Training courses

  • Basics of Linux operational systems, Kyiv polytechnic institute, completed, 2001
  • Unix operational system, Ukrtelecom's Main Study Centre, completed, 2001
  • Modern documentary telecommunication networks, Ukrtelecom's Main Study Centre, completed, 2000
Achievements

Awards and certificates

  • Best Scientific Research (Sumy State University, Economics of nature usage's Special Council), 2004
  • Best Branch Employee (Ukrtelecom, Intercity telecommunication division), 2003
Some information is available for friends only