Волков Дмитрий Львович

Language proficiency: English - fluent
Autobiography
Моя профессия - IT projects manager
Current job
- Amdocs Solutions Ltd - Group Leader (Data conversion and migration) (from june 2005-06-01 00:00:00.0)
Department: Conversion (department structure: matrix)
Team: up to 8
Report to Conversion PM
Responsibilities
Department is responsible for data conversion and business migration of the customer from legacy billing systems (more then 100) to new ABP 6 system. My team is working on data conversion. New Meta Data Repository tool created to maintain intermediate files design process.
My contribution is data structure analysis and intermediate files design development, stuff management (planning, training, etc.).
I also participate as project expert of Russian telecom market.
Previous jobs
- CTI - Project manager9 (2004-08-01 00:00:00.0 - 2005-06-01 00:00:00.0)
Department: Call centers (department structure: matrix)
Team: up to 6
Reported to Executive Director
Responsibilities:
Cisco IPCC installation planning, staff utilizing and resources planning. Pre-Sale activity (negotiations, presentations, requirements gathering). Account management.
Call Centers implemented: FG “Uralsib”, TRUST - WestCall - Director IT (2001-04-01 00:00:00.0 - 2004-08-01 00:00:00.0)
Department: IT (department structure: functional)
Reported to Executive Director
Team: 10
Responsibilities:
New information system developed and implemented. System included all the aspects of business flow (bills issuing, accounting, customer care, provisioning, predicting and analysis).
SW developed with Oracle DB Server 8.0 and Delphi front end.
There were original methods and algorithms (based on interval data statistics and experts valuation) implemented in analysis block.
IT strategy planning. - Genesys Telecommunications Laboratories, Inc. - Project Manager9 (2000-08-01 00:00:00.0 - 2001-04-01 00:00:00.0)
Reported to Representative Director
Team: 5
Projects:
Call-Centre installation planning, staff utilizing and resources planning.
Pre-sale negotiations.
Call Centers implemented: MzhA, MTS, TeleRoss, PTT-Teleport, Alfa Bank. - WestCall - Director of Information Systems department. (1997-12-01 00:00:00.0 - 2000-08-01 00:00:00.0)
Reported to Executive Director
Team: 8
Projects:
1. Billing system v2.0 created. Major changes in v2.0 was: Informix OWS 7.22 used instead of MS SQL Server 6.5,new front end developed (using Delphi), accounting features of database was significantly improved.
My role in project is whole project management and developing/administration of server part of the billing system.
2. In-office information system planned, implemented.
3. Staff training and advising on IS utilization.
4. Price politics for company Internet service.
University education
- post graduate Moscow State Technical University, Economics and manufacturing organization, -, 1998-2001
- Moscow State Technical University, “Power Engineering”, Diploma, 1990-1996
Training courses
- Amdocs internal trainings, Amdocs Learning Center, -, 2005
- CFM, HOCK Accountancy Training, -, 2003