Current job

• DHL EXPRESS, Murmansk office - The deputy station manager¹ (from december 2004-12-01 00:00:00.0)

  - achieving market targets
  - planning station budget
  - organization of work of station
  - key account clients
  - widening DHL net within the region
  - DHL brand promotion
  Since my join to DHL team in 2003 Murmansk agency has increased its turns and profits more then twice. At present it is the biggest and one of the most sucessful agencies in DHL RUSSIA.

Previous jobs

• DHL EXPRESS, Murmansk office - Field sales executive¹ (2003-03-01 00:00:00.0 - 2004-12-01 00:00:00.0)

  - achieving sales targets( during the years 2003/2004 our regional profits increased twice)
  - productive work with existing clients ( calls, visits, satisphaction of clients demands)
  - widening clients base( attracting new clients, new product and service promotion)
  - work planning and reporting to head office

University education

• Murmansk State Pedagogical University, Faculty of foreign languages, Honours degree, 2003
  
• Murmansk State Technical University, Faculty of financial management, 2007
  

Training courses

• Training "FACE TO FACE-communicative skills", DHL EXPRESS, diploma, 2005
  
• Introductory training "Effective sales", DHL EXPRESS, diploma, 2003