Current job

• Deloitte - Knowledge Coordinator, Brand&Business Development (from september 2006-09-01 00:00:00.0)

   Strategic Clients management (maintain database of Key Accounts, arrange Group meetings, fill out Progress Presentations and Client Service Plans, develop Plans on how to run clients, etc.)
   Ensure regular Client Satisfaction Assessment, personal meetings with clients, processing of outputs, maintain and update database of clients
   Develop Best Practice studies in relevant fields (finance, resources, communication)
   Provide research on financial sector of Kazakhstan, collect and process information on stakeholders
   Develop and maintain Company credentials on projects implemented and clients’ issues tackled
   Develop and maintain database of oil&gas/mining contractors, operating in Kazakhstan
   Arrange bi-monthly Energy Clubs in cooperation with Chadbourne&Parke (Law firm)
   Arrange bi-monthly Financial Clubs in cooperation with Association of Financial Institutions of Kazakhstan and White&Case (Law firm)
   Develop, edit and issue monthly Caspian FSI News (Russian) and quarterly Caspian Energy&Resources Newsletter (English) for external community
   Coordinate and arrange Breakfast/Lunch training sessions for strategic clients
   Arrange monthly corporate Knowledge-Sharing sessions for FSI (Financial Services Industry), Resources and TMT/CIP (Technology, Media and Telecommunications / Consumer Industrial Products) staff, involving external speakers
   Develop brochures and hand-outs for Conferences, meetings, press-releases and announcements of events, presentations, reports, analytical papers, bulletins, aids, regular reviews of newspapers, magazines, journals and other publications
   Cooperate and exchange IPO-related information with Don’t Go to London Without Deloitte team
   Cooperate with external community (write letters, invite to events, arrange and take part in meetings)
   Write, proofread, publish articles on external and internal web-sites, update information in Deloitte Client Relationship Management system (SmartNET)
   Translate minor articles, interpret for Managing Partner at interviews (not regular), provide simultaneous translation at London Master-class late in October
   Internal Marketing (posters, internal communications, announcements, etc.)
   Am a contributing author and one of editors of corporate Being Deloitte Caspian Newsletter
   Act as an Administration representative to the Employer of Choice Committee (collect information and design booklets, develop posters, provide assistance to meet staff expectations, handle contracts with contractors (San Siro, Assorti, Fidelity, FitNation, Rakhat discount cards), etc.)

Previous jobs

• Delegation of the European Commission - Translator/Interpreter (2004-01-01 00:00:00.0 - 2006-09-01 00:00:00.0)

   Assisted in organizing and interpreting at various meetings, including high-level ones (for the Ambassador, President of Kazakhstan), international conferences, public events, press-conferences, Evaluation and Steering Committees, field visits and working sessions
   Proofread and translated a broad range of official documents on environment, economics, energy, healthcare, education and training, democracy, human rights, politics, international relations, conflict mitigation, newspaper, magazine articles, press-releases, newsletters, contracts, etc.
   Collaborated with Press and Information Section in updating web-site contents, contact mass media, provide feedback and background information
   Took meeting and trip notes, accompanied officials on business trips, developed reports, translated Terms of Reference
   Was involved in daily contacts with local and foreign staff, interpreted on the phone
   Developed and maintained Log of Translations (database), Table of Abbreviations&Terms and Agreements, Conventions, Treaties, etc. to facilitate day-to-day activities of EC Delegation

• Nursultan Nazarbaev Educational Foundation - Manager/Translator/Interpreter (1998-12-01 00:00:00.0 - 2003-12-01 00:00:00.0)

   Translated and handled financial, legal, technical documents for Miras International Schools, acted as a liaison between international staff and the Foundation
   Communicated with clients, PR Management, administrative support, developed letters
   Interpreted, took Minutes at meetings, composed word processing and spreadsheet documents
   Worked with incoming and outgoing correspondence, arranged meetings
   Developed presentations, articles, booklets, publications on Foundation activities
   Was involved in visa-issuance procedures for international staff
   Have developed a Marketing Strategy for one of the Foundation Projects, Aktau Training Center (as part of my Master’s Thesis)

• All Over the Globe Bilingual Newspaper - Translator¹ (1998-09-01 00:00:00.0 - 1998-12-01 00:00:00.0)

   Translated technical, political, economic and business articles in both English and Russian
   Edited and proofread articles
   Worked directly with journalists
   The stories I translated were published in Forbes edition

• Embassy of the Republic of Korea - Secretary/Translator (1997-12-01 00:00:00.0 - 1998-09-01 00:00:00.0)

   Interpreted at meetings with local diplomats, businessmen and others
   Translated various documents
   Secretarial work: arranged meetings, handled correspondence, ensured office administration
   Reviewed newspapers, magazines and developed summaries

• Sirius LLP - Translator/Interpreter/Secretary (1997-08-01 00:00:00.0 - 1997-12-01 00:00:00.0)

   Provided English/Russian/French translations
   Interpreted at meetings with foreign business partners
   Translated commercial documents

• English-specialized School #120 - English Teacher (1994-10-01 00:00:00.0 - 1996-03-01 00:00:00.0)

   Provided group instruction in English
   Ensured extensive development of activities and materials
   Used a wide range of teaching methodology

University education

• KazGUMOiMYA, BA, BA Arts, 1997
  
• UIB, MBA, MBA Marketing, 2006
  

Training courses

• IELTS, British Council, TBD, 2007
  
• Business English, Level 3, KIMEP, Certificate with honours, 2003
  
• TOEFL, ACCELS, 263 out of 300, 2002