Построение сервисной структуры в организации:

- рекомендации по логистике запасных частей (особенно в сфере IT&Telecom) - spare-part management

- рекомендации по организации сервесных департаментов в Вашей компании

- разработка системы консолидационных складов

- рекомендации по организации дистрибуции продукции по конечным потребителям

- консультации по использованию и внедрению экономических таможенных режимов (переработка товаров вне таможенной территории РФ - в целях ремонта) 

Current job

• ZAO "Nokia" - Hardware services Logistics Specialist (Services department) (from april 2004-04-01 00:00:00.0)

  Managing and developing Nokia Hardware Services operations in Russia (Hardware Services - create value to Nokia Networks customers by providing world class repair & multi-vendor Service Part Logistics throughout the products lifecycle )
  - responsible for logistics related tasks in the Care/HWS for complete customer delivery (Global/local materials and services) and executing the timely flow of demand planning, ordering and invoicing to ensure continual compliance with customer and account objectives:
  * Usage of global tools, interfaces and standard Care/HWS processes
  * Work together with local LSP`s partnerships related to customs clearance, inland transportation and deliveries
  * Care/HWS contract handling, ordering, delivery confirmation, product flow and invoicing processes for equipment and services related for Care/HWS agreements
  * Support Project logistics
  * Collect feedback from customers to global in order to support process development (Best practise collection – benchmarking between local HWS hubs)
  * Inventory management

Previous jobs

• OOO Souzkhimtrans International (freight forwarder) - Sales department specialist (2003-09-01 00:00:00.0 - 2004-04-01 00:00:00.0)

  - Organizing transportation, warehousing and customs clearence of customers` goods (multimodal transportation to US and Japan)
  - Contract and operational work with transport and warehousing service suppliers
  - Business development - finding new customers, developing realtionships with existent major customers.

• IHG Logistics Russia (logistics service provider for Ford Motor Company plant in Vsevolozhsk) - Logistics coordinator (2003-01-01 00:00:00.0 - 2003-09-01 00:00:00.0)

  - Organizing and managing of consolidation warehouse for local parts
  - Developing the process of daily deliveries of local parts from the consolidation warehouse to the plant
  - Coordinating of sea and road transportation of parts to the plant
  - Transportation of local parts from Russian suppliers to the plant

University education

• International Business , St.Petersburg State University , Master , 2004-2004
  

Training courses

• N7 Problem Solving , Nokia Learning Solution, Certificate, 2006
  
• Logistics and Supply Chain program, Higher School of Economics (Moscow)State Certificate , 2005
  
• Customer Driven Logistics, Nokia Learning Solution, Certificate, 2004
  
• GSM System Training , Nokia Learning Solution, Certificate, 2004