1. Full administrative support of the office from start-up (relocation issues, signing contracts with providers, visa and hotel support, IT and telephony issues) 2. Marketing support (writing press releases, updating corporate website, communication with clients, full cicle of organization of conferences and seminars) 3. Technical support of Best Employers Study
Deloitte - Head of Reception (2005-01-01 00:00:00.0 - 2007-03-01 00:00:00.0, Москва)
1. Supervise, coach and train reception team (10 people) and courier clerks team (3 people): arrange working schedules and rotation schemes for the groups; interview and hire new employees for the groups; create and maintain induction courses and training sessions for the groups. 2. Provide administration backup support: monitor contracts and finance documents with all courier services (DHL, UPS, Moscow courier services); monitor customs procedures and prolongation of personal goods of partners-non-residents; find new offsite meeting facilities for company trainings and make contracts of events’ servicing; make market analysis and prepare tenders for transportation services, courier services, call center service (out staffing); assist in Fitness sign up; organize and arrange periodicals’ subscription for 2007. 3. Make and deliver Induction presentations in Power Point about Administration department for newcomers to company; organize corporative events for support staff (Administration department, IT department, In-House Legal, Learning Department) – summer and winter events; help Marketing and HR Departments with “Swimming with Deloitte” project, “Christmas Bazaar” event; make, maintain and update Intranet Home Page of Administration department.
Education
University education
Lomonosov Moscow State University, Postgraduate Studies, Faculty of Foreign Languages, 2009
University of Denver, Colorado, USA, College of Liberal Arts, BA in Economics, 2005
Lomonosov Moscow State University, Faculty of Foreign Languages, Specialist in Intercultural Communication, 2005
Training courses
The Consultative Process Training, Strategic Direction Group (The Netherlands)Certificate, 2007
Problem Solving and Decision Making, CBSD, Certificate, 2006
People Leadership, CBSD, Certificate, 2005
Internship for 1 year in USA, FSA FLEX Program, have diploma of graduation from US Senior High School, 1999