Current job

• Cushman & Wakefield Stiles & Riabokobylko - Internal Communications Manager (from march 2007-03-01 00:00:00.0, Москва)

Previous jobs

• Wella - Event manager¹ (2006-02-01 00:00:00.0 - 2007-03-01 00:00:00.0)

  * Managing all corporate events (up to 1500 people).
  * Organizing trips for clients.
  * Maintaining relationships with suppliers (catering companies, tour agencies, event agencies).
  * Working strictly within the budget.

• Deloitte - Event manager¹ (2004-06-01 00:00:00.0 - 2006-02-01 00:00:00.0)

  • Project managing all corporate events with input from the internal client.
  • Maintaining relationships with suppliers: catering, hotels, translators, etc. to ensure quality of service and best possible pricing.
  • Developing, maintaining and adhering to schedule and budget for events.
  • Preparing reports on volume of events hosted and attended, costs and constraints.
  • Collaboration with the Design group for print and/or electronic invitations/ flyers, presentation materials etc.
  • Managing invitation and follow up for events.
  • Working with External Communications Manager and E-media Manager to determine and ensure requisite level of media coverage for events.
  • Management of contact lists and databases.

• Marriott Royal Aurora Hotel - Executive Meeting Manager (2001-08-01 00:00:00.0 - 2004-06-01 00:00:00.0)

  • Representing Marriott area sales department at the property
  • Liaison with corporate clients, establishing contacts with new customers
  • Participation in Sales Blitz and other promotional activities
  • Coordination of group arrangements (operation work including welcoming delegations, VIP guests, handling complaints, taking decisions, monitoring of payment procedures)
  • Negotiation of contracts and requests
  • Arranging catering events
  • Collaboration with different departments to provide efficient service within the hotel

• Marriott Hotels of Moscow - Administrative Sales Assistant (2000-07-01 00:00:00.0 - 2001-08-01 00:00:00.0)

  • Assistance to corporate sales managers (attraction new clients, sales calls, site inspection)
  • Monitoring corporate agreements’ procedure
  • Maintenance of corporate database
  • Filling in RFP forms
  • Generating sales reports (corporate statistic, corporate database), preparing contracts
  • Preparing group agreements, assistance in groups reservations (ASAP forms, coversheets, payment procedures)
  • Participating in Sales Blitz
  • Documents circulation
  • Making travel arrangements

• Marriott Hotels of Moscow - Reservation agent (1999-02-01 00:00:00.0 - 2000-07-01 00:00:00.0)

  • Making reservations for three Marriott properties
  • Creating Visa support letters
  • Working with reports: demand history, demand tracking, DSA’s for 3 hotels

• Marriott Tverskaya Hotel - Guest Service Agent (1998-08-01 00:00:00.0 - 1999-02-01 00:00:00.0)

  • Making reservations
  • Reservation reports
  • Timekeeper responsibilities
  • Front Desk training

University education

• Moscow State University of Management n.a. S. Ordzhonikidze, Hospitality and Tourist Management, diploma, 1999-1999
  

Training courses

• • Negotiation Skills, CBSD, Certificate, 2005
  
• • Conflict Resolution at Moscow Renaissance Hotel, Marriott International, Certificate, 2003
  
• • Sales Foundation and Effective Prospecting at Courtyard By Messe in Frankfurt, Marriott International, Certificate, 2002
  
• • Foundations of Leadership, Marriott International, Certificate, 2002